Autodesk desktop connector fusion 36011/18/2023 Unable to upgrade Autodesk Desktop Connector via Microsoft SCCM due to CustomAction CleanNamespaceDLLS failing.Desktop Connector folder needs to be cleared" displays after installing or upgrading Desktop Connector version 16.x.Install a previous version of Desktop Connector You can do this by typing %userprofile% in the address bar of File Explorer.ĪCCDocs folder for Autodesk Docs (or DC\ACCDocs to delete v16 local workspace) Right-click Desktop Connector and click Uninstall.Select Start and look for Desktop Connector in the program list. ![]() Uninstall any previous versions of Desktop Connector: Verify that you have no pending files to upload to the cloud. Also follow these steps if you want to uninstall and reinstall the current version. If you want to downgrade your current version of Desktop Connector to a previous version, follow these steps. Older releases of Desktop Connector can be found here: Historical Releases. It can also be downloaded from the Autodesk Account page > All Products and Services. (that is, C:\Users\%username%\DC\AccDocs) Downgrade to a Previous Version (or uninstall/reinstall same version) Solution: The latest version of the Desktop Connector can be found here: Desktop Connector - Last Release and Notes. Your new v16 local workspace location will be %userprofile%\DC\ACCDocs Install the latest version of Desktop Connector. ![]() The old workspace location should be deleted manually.ĭelete your local workspaces where applicable: Note: Uninstalling Desktop Connector will not remove files in the local workspace (typically found at %userprofile%\ ). Select Update Available in the home screen menu to get the latest version and find out what's included Users with system administrator permissions can either:Ĭlick Learn more to get the latest version and find out what's included. When there is a new release of Desktop Connector, a bubble appears over the Desktop Connector tray icon. You can also view the version number in the Control Panel > Programs > Programs and Features. You can hover your cursor over the Desktop Connector tray icon to view the installed version number as shown. If you are running any version of the 16x family you DO NOT need to uninstall Desktop Connector and you will automatically be upgraded to the new 16.x version requested. If you are running any version of the 15.x family of the Desktop Connector and would like to upgrade, you must uninstall that version before upgrading to version 16.x. Important: When upgrading from v15.x to v16.x make sure to check your version as the install process has changed.
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